How Do I Initiate a Chat with a Customer Care Analyst?
Chat with a customer care support analyst to get immediate help/feedback regarding an issue.
Before you can submit a request through the portal, you must already have your Deltek credentials.
To initiate a chat:
- Log into https://deltek.custhelp.com/app/chat/chat_launch.
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On the Initiate a Chat page, specify the following information:
- Chat Topic: Select ConceptShare.
- Summary: Enter your query.
- Click Start Chat.
Parent Topic: Frequently Asked Questions